10 Things You Might Not Know about Campbell Scientific—and Probably Should

How well do you know the Campbell Scientific company, its products, and its services? For example, do you know how to access your past order history? This article highlights some facts that may be helpful for you to know. Test your knowledge with these 10 questions, and see how much you know.

Test Your Knowledge

#1 - How many dataloggers has Campbell Scientific manufactured?

Since 1975, Campbell Scientific has manufactured more than 300,000 dataloggers for data acquisition systems used in a wide variety of applications across the globe. To learn more about the growth of Campbell Scientific over the past four decades, visit our Company History web page.

#2 - What type of quality assurance testing do Campbell Scientific dataloggers undergo?

Campbell Scientific dataloggers are 100% calibrated and tested prior to shipping.

#3 – What is the MTBF for the CR1000 datalogger?

If you’re not familiar with this term, the MTBF (mean time between failures) is a quality assurance index that describes the expected reliability of our dataloggers. Each month, we measure experienced MTBF by accumulating the time from shipment through the warranty period for all of the same model units under the warranty. Then we divide the accumulated time by the number of warranty repairs made for that same period.

For our CR1000 datalogger, our current MTBF is 1,417 years. In terms of reliability, that means that if you purchase a CR1000 today, your probability of no failure during the warranty period is 99.79%.

#4 - What are the major application areas that Campbell Scientific provides solutions for?

The following are the major applications areas that we support:

• Weather
• Water
• Energy
• Machines
• Structures
• Earth

For each of these major application areas, we support a number of solutions, such as agriculture, micrometeorology, wastewater, solar energy, bridge monitoring, and soil science. To explore the solution that is right for your application’s needs, visit our Solutions web page.

Most of the systems we sell are customized. If you tell us what you need, our highly trained application specialists will help you configure a system of products that meets the exact needs of your application.

#5 - Where can you learn how Campbell Scientific products are used by our customers?

We have an abundance of case studies that showcase how our customers use our products for their unique applications. You can find these on our Case Study Library web page. The case studies are grouped by solution, so you can find an example that most closely matches your application.

#6 - Where can you see our products firsthand?

We attend a number of trade shows and conferences across the globe. To see if we’ll be visiting an area near you or if we’ll be at the same event as you, check out our Calendar web page.

#7 - How many Campbell Scientific offices are there worldwide, and where are they located?

There are 12 Campbell Scientific offices located in the following countries:

• Australia
• Brazil
• Canada
• Costa Rica
• France
• Germany
• People’s Republic of China
• Republic of South Africa
• Spain
• Thailand
• United Kingdom
• United States

You can see the countries that each office serves by visiting our Contact Us web page. In the “Filter by Office” section, click the office name.

#8 - Who can help you install Campbell Scientific products at your site?

In addition to our 12 Campbell Scientific offices, we have a list of consultants and integrators who recommend and/or install our products. To learn more, visit our Consultants and Integrators web page.

#9 - What is the typical response time to email inquiries we receive?

The response time may vary by Campbell Scientific office. For the US office, the typical response time is one business day. In the top-right corner of most pages on our website, look for the blue Ask a Question button to submit your question. Alternatively, you can navigate to our Ask a Question web page.

#10 - What types of support resources are available to you?

We have grouped together a number of resources to help you get your questions answered and keep your system running smoothly. You can access the following types of resources from the Support web page:

• Downloads
• Videos and tutorials
• Documents, including manuals, product brochures, newsletters, and technical papers
• FAQs (frequently asked questions)
• User forum for posting questions and providing answers
• Blog articles
• Product-specific resources
• Training services
• Repair and calibration information
• Local consultants and integrators
• Ordering and payment information
• Software and OS revision histories
• Glossary of words that we commonly use

#11 - How often do we offer training courses?

You can find our schedule of upcoming training courses on our Training web page. For example, at our US office in Logan, Utah, we offer CR1000/LoggerNet training once a month. If you look at the schedule and don’t see an upcoming course that meets your needs, let us know. We can put together a customized course to be conducted at your location.

#12 - Where can you find order history information or access previously purchased software?

If you have an account on our website, log in. Navigate to the Your Account web page. You can also access this page from the Account Home menu item under the person icon. Depending on the screen size of the device you’re using, this menu item may be displayed in either of these ways:

On the Your Account web page, there is an Account Menu with clickable options for Order History and Purchased Software.

How Did You Score?

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If you’d like, you can share how you did in the Comments section below. What was the most helpful thing you learned from this quiz? Before taking the quiz, what was something Campbell-related that you recently learned that has helped you?